Help & Support

Need help with Miso? We're here for you. Most questions are answered below. If you don't see what you need, email us at hello@artilisious.com and we'll respond within 48 hours.

Common Questions

How do I delete my account?

Open the Studio tab, scroll to Settings, and tap Delete Account. You'll be asked to confirm twice. This permanently removes your account, your drawing history, and all associated data.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the Settings app on your iPhone or iPad, tap your name at the top, then Subscriptions, then Miso. Tap Cancel Subscription. Your access continues until the end of the current billing period.

How do I restore a previous purchase?

If you reinstall the app or sign in on a new device, open the Studio tab, scroll to Settings, and tap Restore Purchases. Your subscription will be restored automatically.

My drawing analysis didn't work — what happened?

AI analysis can occasionally fail due to temporary network issues or unusual photos. Try uploading the photo again, or try a different photo with clearer lighting. If the problem persists, email us with a description and we'll investigate.

How do I report a bug or request a feature?

We love hearing from users. Email us at hello@artilisious.com with as much detail as you can — what you were doing, what happened, and what you expected to happen. Screenshots help.

Contact

hello@artilisious.com
Response time: within 48 hours, often sooner.